Contact us
Lost something else? Need a hand?
We’re here to help. Whether it’s a question about your order, a setup issue, or just a bit of peace of mind - drop us a message below and we’ll get back to you within 24 hours.
Shipping
We aim to ship your order within 24 hours for express shipping and within 72 hours for standard shipping. You’ll receive a tracking link via email as soon as your Talo is on its way.
Free express shipping is included on orders over £35.
Returns
Changed your mind? No stress. You’ve got 30 days to return your Talo for a full refund - no questions asked. Just make sure it’s in original condition and packaging.
To start a return, drop us a message using the form.
Warranty
Your Talo is covered by a 1-year warranty from the date of purchase.
If anything stops working as expected (and it’s not due to damage or misuse), we’ll replace it - simple as that.
Questions? We’re here to help: hello@mytalo.co
Troubleshooting & Help
Need help setting up? Can’t find your Talo? Or just not sure if it’s working right?
Head to our Help Centre for step-by-step setup guides, common fixes, and support.
Still stuck? Send us a message using the form - we’ll get back to you within 24 hours, usually faster.
